Remote Eligibility Advisor I – Help Texans Access Benefits

Texas Health and Human Services; Hamilton (TX); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement

Job summary

Texas Health and Human Services Commission is seeking an Eligibility Advisor I in Hamilton, TX. This role supports critical access to food, medical care, cash assistance and other social services for Texans.

The position requires a High School diploma or GED, with a preference for some college hours. Strong customer service, data entry, and communication skills are essential in a fast-paced, team-oriented environment.

Qualifications

• High school diploma or GED required.
• One year of customer service experience with public contact.
• Experience with public assistance programs preferred.

Responsibilities

• Interview applicants and recipients to determine financial eligibility.
• Evaluate data from multiple sources and input into eligibility system.
• Compute and authorize benefits based on eligibility determinations.
• Process work according to regulations, procedures, and timelines.
• Perform other duties as assigned.

Skills

Interviewing

Data entry

Eligibility regulations

Communication

Time management

MS Excel

MS Word

MS Outlook

Education

High School Diploma or GED

60 hours of college preferred

Tools

Microsoft Teams

Job description

Texas Health and Human Services Commission is seeking an Eligibility Advisor I in Hamilton, TX. This role supports critical access to food, medical care, cash assistance and other social services for Texans.

The position requires a High School diploma or GED, with a preference for some college hours. Strong customer service, data entry, and communication skills are essential in a fast-paced, team-oriented environment.