Eligibility Advisor I — Help Texans Access Benefits (Temporary)

Texas Health and Human Services; Brady (TX); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement opportunities

Job summary

Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Advisor I for a temporary role in Brady, TX. This position involves interviewing applicants, collecting financial data, and determining eligibility for SNAP, TANF, Medicaid, and related programs.

The role requires proficiency in data entry, basic arithmetic, and strong communication. The team emphasizes accuracy, regulatory compliance, and the ability to thrive in a high-demand, fast-paced environment.

Qualifications

• High School Diploma or GED equivalent is required.
• Sixty (60) semester hours from an accredited college or university is preferred.
• Ninety (90) quarter hours from an accredited college or university is preferred.
• One year of customer service experience with public contact is required.

Responsibilities

• Interview applicants to determine financial eligibility for public assistance programs.
• Evaluate data from various sources and enter information into the eligibility system.
• Compute and authorize benefits based on eligibility determinations.
• Process work in accordance with state and federal regulations and procedures.
• Perform other duties as assigned.

Skills

Interviewing

Data entry

Benefit calculation

Regulatory knowledge

Fact-finding

Arithmetic

Time management

Communication

Microsoft Word

Outlook

Excel

Education

High School Diploma

60 semester hours preferred

90 quarter hours preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Advisor I for a temporary role in Brady, TX. This position involves interviewing applicants, collecting financial data, and determining eligibility for SNAP, TANF, Medicaid, and related programs.

The role requires proficiency in data entry, basic arithmetic, and strong communication. The team emphasizes accuracy, regulatory compliance, and the ability to thrive in a high-demand, fast-paced environment.