Remote Education Programs Operations Specialist

Relativity; Kansas; Hybrid; USD 66,000 - 100,000; Full time

Job summary

Relativity is seeking a Specialist to support execution of education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences and driving automation to improve efficiency.

You will manage LMS updates, scheduling, and program logistics, collaborate with Finance and Legal on contracts, and lead process improvements and AI initiatives to scale and reduce manual work.

Qualifications

• 1-3 years of experience in education program operations.
• Strong attention to detail and excellent communication.
• Familiarity with Skilljar and AI tools; Salesforce experience preferred.

Responsibilities

• Support workspace creation, scheduling, LMS updates.
• Review and manage candidate flagged attempts.
• Respond to customer inquiries related to education programs.
• Execute training and certification contracts with Finance and Legal.
• Run program logistics and create SOPs; facilitate upskilling sessions.
• Own projects, process improvements, and AI innovations to scale processes.
• Track action items, schedules, and timelines for team and stakeholders.
• Communicate program updates with stakeholders.

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Skilljar

Salesforce

AI tools

Job description

Relativity is seeking a Specialist to support execution of education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences and driving automation to improve efficiency.

You will manage LMS updates, scheduling, and program logistics, collaborate with Finance and Legal on contracts, and lead process improvements and AI initiatives to scale and reduce manual work.