Remote Education Programs Operations Specialist

Relativity; Atlanta (GA); Hybrid; USD 66,000 - 100,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentives

Hybrid/Remote work options

Job summary

Relativity is seeking a Specialist to support execution of education programs, handling operational and administrative tasks to ensure smooth delivery of learning experiences. The role focuses on automating processes and increasing efficiency across internal systems and workflows.

You will collaborate with Finance and Legal to refine contracts, manage logistics, and drive upskilling sessions. A strong emphasis on project ownership and stakeholder communication is required in this hybrid role.

Qualifications

• 1-3 years experience in education programs or related fields.
• Strong attention to detail and excellent communication.
• Basic experience with Skilljar and AI tools.
• Preferred experience with Salesforce and Skilljar.

Responsibilities

• Support workspace creation, scheduling and LMS updates.
• Review and manage candidate-flagged attempts.
• Address customer inquiries related to education programs in a timely manner.
• Execute training and certification contracts with Finance and Legal to refine processes.
• Manage program logistics and create SOPs; facilitate upskilling sessions.

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Skilljar

Salesforce

AI tools

Job description

Relativity is seeking a Specialist to support execution of education programs, handling operational and administrative tasks to ensure smooth delivery of learning experiences. The role focuses on automating processes and increasing efficiency across internal systems and workflows.

You will collaborate with Finance and Legal to refine contracts, manage logistics, and drive upskilling sessions. A strong emphasis on project ownership and stakeholder communication is required in this hybrid role.