Remote Education Programs Operations Lead

Relativity; Wichita (KS); Hybride; USD 66 000 - 100 000; Plein temps

Résumé du poste

Relativity is seeking a Specialist to support the execution of education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences while also driving automation to increase efficiency across processes.

You will manage workspace creation, scheduling, LMS updates, and inquiries, and you will coordinate training contracts, program logistics, and related SOPs with Finance and Legal. This is a remote/hybrid role based in Wichita, KS.

Qualifications

• 1–3 years of relevant experience.
• Strong attention to detail and excellent communication.
• Basic experience with Skilljar and AI tools.
• Preferred experience with Salesforce, Skilljar.

Responsabilités

• Support workspace creation, scheduling, LMS updates.
• Review and manage candidate flagged candidate attempts.
• Scrub and answer customer inquiries in a timely fashion related to various education programs.
• Executes training and certification contracts, working with Finance and Legal to refine and improve.
• Run program logistics and create related SOPs and facilitate upskilling sessions related to scheduling trainings, workshops, webinars across internal systems and process improvement.
• Own projects, process improvements, and AI innovations to scale and eliminate manual processes.
• Track action items, schedules, and support timelines for team and stakeholders.
• Communicate program updates with stakeholders.

Connaissances

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Outils

Skilljar

Salesforce

AI tools

Description du poste

Relativity is seeking a Specialist to support the execution of education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences while also driving automation to increase efficiency across processes.

You will manage workspace creation, scheduling, LMS updates, and inquiries, and you will coordinate training contracts, program logistics, and related SOPs with Finance and Legal. This is a remote/hybrid role based in Wichita, KS.