Remote Education Operations Specialist

Relativity; Connecticut; Hybrid; USD 66,000 - 100,000; Full time

Job summary

Relativity is seeking a Specialist to support execution of education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences while driving automation to increase efficiency across processes.

You will manage LMS updates, coordinate trainings, and work with Finance and Legal to refine contracts, delivering scalable solutions and strong stakeholder communication. Hybrid remote work option offered in Connecticut.

Qualifications

• Experience supporting education programs and coordinating events.
• Strong communication and detail-oriented approach.
• Familiarity with LMS platforms and automation tools.

Responsibilities

• Support workspace creation, scheduling, LMS updates
• Review and manage candidate attempts
• Scrub and answer customer inquiries in a timely fashion related to various education programs
• Executes training and certification contracts, working with Finance and Legal to refine and improve
• Run program logistics and create related SOPs and facilitate upskilling sessions related to scheduling trainings, workshops, webinars across internal systems and process improvement
• Own projects, process improvements, and AI innovations to scale and eliminate manual processes
• Track action items, schedules, and support timelines for team and stakeholders
• Communicate program updates with stakeholders

Skills

Collaboration

Communication

Attention to detail

Curiosity

Needs Assessment

Process Improvements

Program Management

Relationship Building

Strategic Planning

Training Delivery

Tools

Skilljar

Salesforce

AI tools

Job description

Relativity is seeking a Specialist to support execution of education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences while driving automation to increase efficiency across processes.

You will manage LMS updates, coordinate trainings, and work with Finance and Legal to refine contracts, delivering scalable solutions and strong stakeholder communication. Hybrid remote work option offered in Connecticut.