Remote Education Operations & Automation Specialist

Relativity; Bastrop (LA); Hybrid; USD 66,000 - 100,000; Full time

Job summary

Relativity is seeking an Education Programs Specialist to support the execution of learning experiences, streamline processes, and automate workflows across internal systems. The role involves scheduling, LMS updates, and coordinating with Finance and Legal on contracts.

The candidate will scrub inquiries, manage program logistics, and drive AI-enabled efficiency while partnering with stakeholders to ensure timely delivery and continuous improvement.

Qualifications

• 1–3 years of experience in education programs or related roles.
• Excellent attention to detail and communication skills.
• Basic experience with Skilljar and AI tools; preferred Salesforce familiarity.
• Experience with managing programs, schedules, and stakeholder communications.

Responsibilities

• Support workspace creation, scheduling, and LMS updates.
• Review and manage candidate attempts and inquiries related to education programs.
• Execute training contracts; coordinate with Finance and Legal to refine agreements.
• Manage program logistics and create SOPs; facilitate trainings and webinars.
• Own project work, process improvements, and AI-driven efficiency initiatives.

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Skilljar

Salesforce

AI tools

Job description

Relativity is seeking an Education Programs Specialist to support the execution of learning experiences, streamline processes, and automate workflows across internal systems. The role involves scheduling, LMS updates, and coordinating with Finance and Legal on contracts.

The candidate will scrub inquiries, manage program logistics, and drive AI-enabled efficiency while partnering with stakeholders to ensure timely delivery and continuous improvement.