Remote Education Programs Operations & AI Specialist

Relativity; New Hampshire; Hybrid; USD 66,000 - 100,000; Full time

Job summary

Relativity is seeking a Specialist to support education program delivery, streamline operations, and drive automation across learning initiatives. The role includes managing LMS updates, scheduling, and contract execution with Finance and Legal, while leading process improvements and AI-driven scale.

You’ll coordinate workshops, webinars, and trainings while tracking action items and stakeholder communications.

Qualifications

• 1-3 years' experience
• Strong attention to detail, excellent communication, curiosity
• Basic experience with Skilljar and AI tools
• Preferred experience with Salesforce, Skilljar

Responsibilities

• Support workspace creation, scheduling, LMS updates
• Review and manage candidate flagged candidate attempts
• Scrub and answer customer inquiries in a timely fashion related to various education programs
• Executes training and certification contracts, working with Finance and Legal to refine and improve
• Run program logistics and create related SOPs and facilitate upskilling sessions related to scheduling trainings, workshops, webinars across internal systems and process improvement
• Own projects, process improvements, and AI innovations to scale and eliminate manual processes
• Track action items, schedules, and support timelines for team and stakeholders
• Communicate program updates with stakeholders

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Salesforce

Skilljar

Job description

Relativity is seeking a Specialist to support education program delivery, streamline operations, and drive automation across learning initiatives. The role includes managing LMS updates, scheduling, and contract execution with Finance and Legal, while leading process improvements and AI-driven scale.

You’ll coordinate workshops, webinars, and trainings while tracking action items and stakeholder communications.