Remote Education Ops & Automation Specialist

Relativity; Oklahoma; Hybride; USD 66 000 - 100 000; Plein temps

Résumé du poste

Relativity is seeking a Specialist to support education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences. You will also work to automate and improve processes, scale AI innovations, and manage program logistics with cross-functional teams.

Ideal candidates have 1–3 years of relevant experience, strong communication, and familiarity with Skilljar; Salesforce experience is a plus. This hybrid role offers growth and competitive compensation.

Qualifications

• 1-3 years' experience in education programs or related roles.
• Strong attention to detail and excellent communication.
• Basic experience with Skilljar and AI tools.
• Preferred experience with Salesforce and Skilljar.

Responsabilités

• Support workspace creation, scheduling, and LMS updates.
• Review and manage candidate flagged attempts.
• Address customer inquiries related to education programs.
• Execute training and certification contracts with Finance and Legal.
• Run program logistics and create SOPs; facilitate trainings and webinars.
• Own projects and AI-driven process improvements to scale automation.
• Track action items, schedules, and timelines for team.
• Communicate program updates with stakeholders.

Connaissances

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Outils

Salesforce

Skilljar

Description du poste

Relativity is seeking a Specialist to support education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences. You will also work to automate and improve processes, scale AI innovations, and manage program logistics with cross-functional teams.

Ideal candidates have 1–3 years of relevant experience, strong communication, and familiarity with Skilljar; Salesforce experience is a plus. This hybrid role offers growth and competitive compensation.