Remote Education Operations Specialist (Automation & Programs)

Relativity; Kansas; Hybrid; USD 66,000 - 100,000; Full time

Benefits offered by this job

Annual performance bonus

Long-term incentives

Job summary

Relativity is seeking an Education Programs Specialist to support execution of education programs and automate processes for efficiency. The role involves coordinating workspace creation, scheduling, LMS updates, and handling contracts with Finance and Legal, while driving process improvements and AI-driven scale.

Ideal candidates have 1-3 years of experience, strong attention to detail, and familiarity with Skiljar; Salesforce/Skilljar experience is a plus.

Qualifications

• 1-3 years' experience
• Strong attention to detail, excellent communication, curiosity
• Basic experience with Skiljar and AI tools
• Preferred experience with Salesforce, Skilljar

Responsibilities

• Support workspace creation, scheduling, LMS updates
• Review and manage candidate flagged candidate attempts
• Scrub and answer customer inquiries in a timely fashion related to various education programs
• Executes training and certification contracts, working with Finance and Legal to refine and improve
• Run program logistics and create related SOPs and facilitate upskilling sessions related to scheduling trainings, workshops, webinars across internal systems and process improvement
• Own projects, process improvements, and AI innovations to scale and eliminate manual processes
• Track action items, schedules, and support timelines for team and stakeholders
• Communicate program updates with stakeholders

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Job description

Relativity is seeking an Education Programs Specialist to support execution of education programs and automate processes for efficiency. The role involves coordinating workspace creation, scheduling, LMS updates, and handling contracts with Finance and Legal, while driving process improvements and AI-driven scale.

Ideal candidates have 1-3 years of experience, strong attention to detail, and familiarity with Skiljar; Salesforce/Skilljar experience is a plus.