Remote Education Operations Specialist

Relativity; New Jersey; Hybrid; USD 66,000 - 100,000; Full time

Job summary

Relativity is seeking an Education Programs Specialist to support execution and administration of learning initiatives. You will manage scheduling, LMS updates, inquiries, and contract execution while driving automation and efficiency across processes.

The role focuses on coordinating trainings, workshops, and webinars, improving workflows, and partnering with Finance and Legal to refine contracts. Strong collaboration and communication are essential.

Qualifications

• 1–3 years of experience.
• Strong attention to detail and excellent communication.
• Experience with Skilljar and AI tools; Salesforce experience preferred.

Responsibilities

• Support workspace creation, scheduling, and LMS updates.
• Review and manage candidate flagged attempts.
• Scrub and answer customer inquiries related to education programs.
• Execute training and certification contracts with Finance and Legal.
• Run program logistics and create SOPs; facilitate trainings and webinars.
• Own projects, process improvements, and AI innovations to scale processes.
• Track action items, schedules, and timelines for team and stakeholders.
• Communicate program updates with stakeholders.

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Skilljar

Salesforce

Job description

Relativity is seeking an Education Programs Specialist to support execution and administration of learning initiatives. You will manage scheduling, LMS updates, inquiries, and contract execution while driving automation and efficiency across processes.

The role focuses on coordinating trainings, workshops, and webinars, improving workflows, and partnering with Finance and Legal to refine contracts. Strong collaboration and communication are essential.