Remote ECM Program Leader

Pacific Health Group; California; Remote; USD 80,000 - 85,000; Full time

Benefits offered by this job

PTO

Holidays

Volunteer hours

Remote CA

Medical benefits

401(k) matching

Job summary

Pacific Health Group is seeking an ECM Program Manager to lead the Enhanced Care Management program across California. You will supervise Lead Care Managers, ensure program quality, and drive cross-functional collaboration to improve member outcomes and health equity.

You will oversee budgets, staffing, and growth initiatives, while piloting innovations like telehealth to expand access to care. The role requires strong leadership, data-driven decision making, and a commitment to person-centered

Qualifications

• Bachelor’s or Master’s in Healthcare Administration, Public Health, Nursing, or related field.
• 5+ years in healthcare management, including 3+ years in care/case management.
• 2+ years managing Enhanced Care Management or intensive care management programs.

Responsibilities

• Lead regional teams to deliver patient-centered ECM services.
• Oversee program quality, member services, and regulatory standards.
• Develop benchmarks, metrics, and quality assurance protocols.
• Collaborate with hospitals, providers, and community orgs.
• Manage budgets and staffing based on member needs.

Skills

Leadership

Communication

Analytical

Time management

Education

Bachelor’s or Master’s in Healthcare Administration

Public Health

Tools

Case management software

Documentation systems

Job description

Pacific Health Group is seeking an ECM Program Manager to lead the Enhanced Care Management program across California. You will supervise Lead Care Managers, ensure program quality, and drive cross-functional collaboration to improve member outcomes and health equity.

You will oversee budgets, staffing, and growth initiatives, while piloting innovations like telehealth to expand access to care. The role requires strong leadership, data-driven decision making, and a commitment to person-centered