Remote ECH Field Engineer (Public Safety, Cloud)

Motorola Solutions; New Jersey; Remote; USD 90.000 - 100.000; Vollzeit

Benefits dieser Stelle

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Parental & Family Leave

Zusammenfassung

Motorola Solutions is seeking an experienced ECH Field Engineer to deploy and integrate Emergency Call Handling solutions across on-premise and cloud environments. This remote role requires extensive travel (75%) across the US and internationally.

You will configure, test, and troubleshoot systems, document changes, and support customers and partners through production cutovers while staying current with cloud-native public safety technologies.

Qualifikationen

• 5+ years of experience working in an engineering or technical environment.
• Legal US work status; sponsorship not available.
• US citizen with ability to obtain security clearance if required.

Aufgaben

• Configure system for ECH solutions, including hybrid cloud and SaaS.
• Perform site verification testing before production cutover.
• Configure connectivity between local and cloud environments.
• Provide support to customers and channel partners during deployment.
• Document changes to cloud tenants and API integrations during deployment.
• Resolve installation/quality issues in a timely manner.
• Contribute to MOP development for cloud migrations and upgrades.
• Participate in pre-contract presentations and customer negotiations.
• Maintain SME knowledge of cloud-native public safety tech.

Kenntnisse

Deployment experience

Cloud certifications

CompTIA Network+

CompTIA Security+

Active Directory

SIP interfaces

ACD call routing

Telephony knowledge (analog/PRI)

Remote work / independent work

Linux

Windows Server

Cisco IOS

HD virtualization (VMware/Hyper-V/KVM)

RedHat KVM

Ausbildung

High School diploma

Associate’s or Bachelor’s degree in Computer Science, Engineering, IT, or Technology

Tools

VMware ESXi

Hyper-V

KVM

RedHat Linux

Microsoft SQL Server

Cisco switches

Jobbeschreibung

Motorola Solutions is seeking an experienced ECH Field Engineer to deploy and integrate Emergency Call Handling solutions across on-premise and cloud environments. This remote role requires extensive travel (75%) across the US and internationally.

You will configure, test, and troubleshoot systems, document changes, and support customers and partners through production cutovers while staying current with cloud-native public safety technologies.