Remote Field Engineer, Public Safety Cloud Deployments

Motorola Solutions; New Mexico; Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision

401K with Company Match

10 Paid Holidays

Paid Time Off

Job summary

Motorola Solutions is seeking a Remote ECH Field Engineer to manage on-site configuration, testing, and post-cut support for our Emergency Call Handling solutions. This role demands strong cloud and on-premise deployment skills, with substantial travel across the US and internationally.

You will work with customers and partners to deploy, document, and optimize hybrid cloud solutions, ensuring timely issue resolution and successful production readiness.

Qualifications

• 5+ years of experience in engineering or technical environments.
• Legal authorization to work in the U.S. indefinitely is required.
• Must be a U.S. citizen with ability to obtain security clearance for government contracts.
• Travel 50-75% across US and international locations.
• Experience deploying and integrating complex IP products and systems.
• Familiarity with on-premise and cloud-hosted ECH solutions.

Responsibilities

• Configure and test ECH solutions, including hybrid cloud and SaaS apps.
• Perform site verification testing and production cutovers.
• Troubleshoot connectivity between local and cloud environments.
• Support customers and channel partners during deployment.
• Document changes to cloud tenants and API integrations.
• Develop and approve methods of procedure for migrations and upgrades.
• Engage in pre-contract presentations and customer negotiations as needed.
• Maintain expertise in emerging cloud-native public safety technologies.

Skills

Cloud & network

SaaS/Hybrid cloud

Telephony knowledge

Windows/Linux admin

VMware/Hyper-V

SQL Server

Active Directory/SSO

Cisco IOS networking

Security+/Network+

Public Safety apps

Education

Bachelor's degree in Engineering/IT/Technology

Tools

VMware ESXi

Microsoft Hyper-V

SQL Server

Windows Server

Linux

Cisco IOS

Active Directory

SIP/ACD knowledge

Job description

Motorola Solutions is seeking a Remote ECH Field Engineer to manage on-site configuration, testing, and post-cut support for our Emergency Call Handling solutions. This role demands strong cloud and on-premise deployment skills, with substantial travel across the US and internationally.

You will work with customers and partners to deploy, document, and optimize hybrid cloud solutions, ensuring timely issue resolution and successful production readiness.