Remote EAP Clinical Counselor

CVS Health; Iowa; Hybrid; USD 54,000 - 143,000; Full time

Job summary

CVS Health is hiring an EAP Clinical Counselor to provide on-demand, single-session mental health support via video, chat or phone to members nationwide. You will perform clinical assessments, safety planning, triage and information provision, while maintaining strict confidentiality and accurate real-time documentation.

Working remotely in the USA, you will join a dedicated team delivering high-quality care through advanced technology platforms, with 24x7x365 coverage and flexible scheduling to

Qualifications

• 1+ years of crisis intervention experience.
• Valid unrestricted independent behavioral health clinical license to practice per state regulations.
• 24x7x365 call center coverage may be required.

Responsibilities

• Deliver on-demand single-session consultations, clinical assessments, safety plans, triage, and informational services.
• Maintain accurate, real-time documentation and confidentiality in line with policies.
• Support members via phone, video, or chat and connect to appropriate resources.

Skills

Crisis intervention

Rapport-building

Multitasking

Communication skills

Education

Master's Degree in behavioral health counseling

Job description

CVS Health is hiring an EAP Clinical Counselor to provide on-demand, single-session mental health support via video, chat or phone to members nationwide. You will perform clinical assessments, safety planning, triage and information provision, while maintaining strict confidentiality and accurate real-time documentation.

Working remotely in the USA, you will join a dedicated team delivering high-quality care through advanced technology platforms, with 24x7x365 coverage and flexible scheduling to