Remote E-commerce Assistant | Flexible Hours

Placements24; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible working hours

Remote position with location-independ

Professional development opportunities

Job summary

Placements24 is seeking a proactive Remote E-commerce Retail Assistant to support online sales operations. You will manage product listings, process orders, and deliver excellent customer service from a remote setting, contributing to growth of the online store.

The role emphasizes strong communication, organization, and a proactive approach in a remote-first environment, with chances to develop skills in e-commerce and digital retail.

Qualifications

• Experience in e-commerce support or online retail administration, preferably remote.
• Familiarity with Shopify or WooCommerce and order management systems.
• Excellent written and verbal communication skills for customer interaction.
• Strong organizational skills and ability to multitask remotely.

Responsibilities

• Manage and update e-commerce product listings, including descriptions, pricing, and imagery.
• Process online customer orders accurately and coordinate with fulfillment teams.
• Respond to customer inquiries via email, chat, or phone with timely support.
• Assist with website maintenance and ensure a positive user experience.
• Monitor online sales performance and assist with reporting on key metrics.
• Contribute to marketing by ensuring product information is up-to-date and appealing.

Skills

E-commerce support

Communication skills

Organizational skills

Remote work mindset

Tools

Shopify

WooCommerce

Online order management systems

Job description

Placements24 is seeking a proactive Remote E-commerce Retail Assistant to support online sales operations. You will manage product listings, process orders, and deliver excellent customer service from a remote setting, contributing to growth of the online store.

The role emphasizes strong communication, organization, and a proactive approach in a remote-first environment, with chances to develop skills in e-commerce and digital retail.