E-commerce Assistant

Careerscape; United States; Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Paid time off and paid holidays

Fully remote work with flexible sched

Home office stipend for remote setup

Company-provided laptop and software

Employee discount on company products

Training and career growth in e‑merce

Job summary

Careerscape is seeking an entry-level E-commerce Assistant to join a fully remote team. You will support everyday online store activities, update listings, process orders, and assist with digital merchandising.

The role emphasizes organization, attention to detail, and the ability to handle multiple online tools in a fast-paced setting while working from home. Prior retail or admin experience is a plus.

Qualifications

• Strong written communication for customer interactions.
• Ability to manage multiple online tools in a fast-paced environment.
• Experience with spreadsheets, data entry, and online systems is helpful.

Responsibilities

• Update and maintain product listings, descriptions, images, and pricing information across the online store.
• Monitor inventory levels and report stock issues or discrepancies.
• Process customer orders and track shipments through fulfillment systems.
• Respond to customer inquiries through email and chat in a timely and professional manner.
• Support promotional campaigns, seasonal sales activities, and website updates.
• Maintain order and return records using spreadsheets and internal systems.
• Coordinate with warehouse and fulfillment partners regarding order status.
• Monitor website functionality and report technical issues when identified.
• Assist the e-commerce team with reporting, data entry, and operational tasks.

Skills

Written communication

Organization

Attention to detail

Remote work adaptability

Education

High School Diploma

Associate degree

Bachelor's degree

Tools

Spreadsheets

Data entry tools

Online systems

E-commerce platforms

Job description

Careerscape is recruiting on behalf of a growing online retailer for an entry-level E-commerce Assistant to join a remote team. This opportunity is ideal for individuals looking to build experience in digital commerce, online storefront management, order processing, and e-commerce operations.

The successful candidate will support daily online retail activities by maintaining product listings, tracking orders, assisting customers, and helping with digital merchandising tasks. This role requires strong organization, attention to detail, and the ability to manage multiple online tools in a fast-paced environment.

Key Responsibilities

• Update and maintain product listings, descriptions, images, and pricing information across the online store.
• Monitor inventory levels and report stock issues or discrepancies.
• Process customer orders and track shipments through fulfillment systems.
• Respond to customer inquiries through email and chat in a timely and professional manner.
• Support promotional campaigns, seasonal sales activities, and website updates.
• Maintain order and return records using spreadsheets and internal systems.
• Coordinate with warehouse and fulfillment partners regarding order status.
• Monitor website functionality and report technical issues when identified.
• Assist the e-commerce team with reporting, data entry, and operational tasks.

Requirements

• High School Diploma or equivalent required; Associate or Bachelor's Degree preferred.
• Strong written communication skills for customer interactions.
• Ability to work with spreadsheets, data entry tools, and online systems.
• Strong knowledge of:
• E-commerce platforms and online retail operations.
• Product listing management and digital merchandising.
• Order processing, inventory tracking, and customer support.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated with the ability to work independently in a remote setting.
• Reliable internet connection and a suitable home workspace.
• Previous retail, customer service, or administrative experience is an advantage.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with company match.
• Paid time off and paid holidays.
• Fully remote work with flexible scheduling.
• Home office stipend for remote equipment.
• Company-provided laptop and software access.
• Employee discount on company products.
• Training and career growth opportunities within e-commerce and operations.