Remote Donor Support Agent (Nonprofit)

Kaizen Advance; Saginaw (TX); Remote; USD 13,000 - 15,000; Part time

Job summary

A nationwide non-profit support organization is seeking motivated individuals for an independent contractor opportunity focused on handling inbound donation calls. This remote position requires excellent communication skills, a minimum of 6 months call center experience, and a Windows 11 PC. Contractors will manage their schedules while providing quality customer service to various non-profit organizations. Competitive pay ranges from $13 to $15 per hour depending on performance, with further advancement opportunities available.

Qualifications

• Minimum 6 months of remote call center experience or 1 year in-office call center experience.
• Must be at least 18 years old.
• Must be a US resident.
• Able to type at least 40 words per minute.
• Able to pass a background check.

Responsibilities

• Handling inbound donation-related calls.
• Engaging donors professionally and respectfully.
• Accurately entering pledge and donation information.
• Following compliance and script guidelines.
• Meeting attendance and performance benchmarks.

Skills

Excellent communication skills

Motivated and passionate

Highly organized

Dependable

Customer service ability

Tools

Windows 11 PC

8 GB RAM PC (Minimum)

Hard-wired internet connection

Job description

A nationwide non-profit support organization is seeking motivated individuals for an independent contractor opportunity focused on handling inbound donation calls. This remote position requires excellent communication skills, a minimum of 6 months call center experience, and a Windows 11 PC. Contractors will manage their schedules while providing quality customer service to various non-profit organizations. Competitive pay ranges from $13 to $15 per hour depending on performance, with further advancement opportunities available.