Remote Donor Support Specialist for Nonprofits

Kaizen Advance; Pine Bluff (AR); Remote; USD 13,000 - 15,000; Part time

Job summary

A nonprofit organization is seeking independent contractors for a customer service position with a focus on handling inbound donation calls. Applicants should have at least six months of remote call center experience, be organized, self-motivated, and possess excellent communication skills. This remote role offers flexible scheduling with pay rates between $13 and $15 per hour, based on performance. Contractors must use a Windows 11 PC with specific hardware requirements to ensure quality service.

Qualifications

• Minimum 6 months of remote call center experience or 1 year in-office call center experience.
• Must be at least 18 years old and a US resident.
• Able to type at least 40 words per minute.

Responsibilities

• Handling inbound donation-related calls.
• Accurately entering pledge and donation information.
• Meeting attendance and performance benchmarks.

Skills

Excellent communication skills

Organizational skills

Self-motivation

Reliability

Customer service

Tools

Windows 11 PC

Dual monitors

Hard-wired internet connection

Job description

A nonprofit organization is seeking independent contractors for a customer service position with a focus on handling inbound donation calls. Applicants should have at least six months of remote call center experience, be organized, self-motivated, and possess excellent communication skills. This remote role offers flexible scheduling with pay rates between $13 and $15 per hour, based on performance. Contractors must use a Windows 11 PC with specific hardware requirements to ensure quality service.