Remote Donation Agent — Donor Support Specialist

Kaizen Advance; North Carolina; Remote; USD 13,000 - 15,000; Part time

Job summary

A nonprofit support agency is seeking remote call center contractors to manage inbound donation-related calls. Candidates must have experience in call center roles and excellent communication skills. The position offers flexibility with flexible schedules, competitive hourly pay between $13 to $15, and opportunities for advancement based on performance. Ideal candidates are self-motivated and organized, capable of providing quality customer service to various nonprofit organizations.

Qualifications

• Minimum 6 months of remote call center experience or 1 year in-office call center experience.
• Must be at least 18 years old.
• Must be a US resident.
• Able to type at least 40 words per minute.
• Able to pass a background check.

Responsibilities

• Handle inbound donation-related calls.
• Engage donors professionally and respectfully.
• Accurately enter pledge and donation information.

Skills

Excellent communication skills

Highly organized

Self-motivated

Reliable and dependable

Excellent customer service

Tools

Windows 11 PC

Hard-wired internet connection

Job description

A nonprofit support agency is seeking remote call center contractors to manage inbound donation-related calls. Candidates must have experience in call center roles and excellent communication skills. The position offers flexibility with flexible schedules, competitive hourly pay between $13 to $15, and opportunities for advancement based on performance. Ideal candidates are self-motivated and organized, capable of providing quality customer service to various nonprofit organizations.