Remote Donor Support Specialist for Nonprofits

Kaizen Advance; Yuma (AZ); Remote; USD 17,908 - 20,664; Part time

Job summary

A supportive customer service organization is seeking independent contractors to manage inbound donation calls. Candidates should possess excellent communication skills and have previous call center experience. Responsibilities include handling calls, ensuring respectful engagement with donors, and data entry related to donations. The role allows for remote work, requiring a quiet background and a Windows 11 PC. Pay ranges from $13 to $15 per hour based on performance, with opportunities for advancement in various support roles.

Qualifications

• Minimum 6 months of remote call center experience or 1 year in-office call center experience.
• Must be at least 18 years old.
• Must use a Windows 11 PC and have a quiet background.

Responsibilities

• Handling inbound donation-related calls.
• Engaging donors professionally and respectfully.
• Accurately entering pledge and donation information.
• Following compliance and script guidelines.

Skills

Excellent communication skills

Highly organized

Self-motivated

Reliable and dependable

Customer service

Tools

Windows 11 PC

Dual monitors

Job description

A supportive customer service organization is seeking independent contractors to manage inbound donation calls. Candidates should possess excellent communication skills and have previous call center experience. Responsibilities include handling calls, ensuring respectful engagement with donors, and data entry related to donations. The role allows for remote work, requiring a quiet background and a Windows 11 PC. Pay ranges from $13 to $15 per hour based on performance, with opportunities for advancement in various support roles.