Remote Nonprofit Donation Specialist

Kaizen Advance; Vineland (NJ); Remote; USD 17,908 - 20,664; Part time

Job summary

A nonprofit support organization is seeking customer service professionals for remote inbound donation calls. Responsibilities include handling calls, engaging with donors, and entering donation information accurately. Candidates must have prior call center experience, be at least 18 years old, and pass background checks. The role offers flexible scheduling and an hourly pay ranging from $13 to $15, depending on performance. Opportunities for advancements in various support roles are also available.

Qualifications

• Minimum 6 months of remote call center experience or 1 year in-office call center experience.
• Must be at least 18 years old.
• Must be a U.S. resident.
• Must use a Windows 11 PC.
• Quiet, professional background for calls.
• Able to type at least 40 words per minute.
• Able to pass a background check.
• Must be able to complete a voice assessment and a mock call.

Responsibilities

• Handling inbound donation-related calls.
• Engaging donors professionally and respectfully.
• Accurately entering pledge and donation information.
• Following compliance and script guidelines.
• Meeting attendance and performance benchmarks.

Skills

Excellent communication skills

Highly organized

Self-motivated

Reliable and dependable

Ability to provide excellent customer service

Job description

A nonprofit support organization is seeking customer service professionals for remote inbound donation calls. Responsibilities include handling calls, engaging with donors, and entering donation information accurately. Candidates must have prior call center experience, be at least 18 years old, and pass background checks. The role offers flexible scheduling and an hourly pay ranging from $13 to $15, depending on performance. Opportunities for advancements in various support roles are also available.