Remote Document Renewal & Reminder Specialist

Hrstalentsolutions; Providence (RI); Remote; USD 35,000 - 37,000; Full time

Job summary

Hrstalentsolutions is seeking a Document Renewal Reminder Assistant to manage expiry reminders and document tracking in a remote, flexible schedule. The role supports office administration and requires careful handling of records while ensuring reminders are sent accurately.

The position may be remote, with part-time or full-time shifts. Training will cover reminder timing, document categories, and escalation routes to ensure data integrity and compliant processing.

Qualifications

• Experience in customer service or office administration is preferred.
• Comfortable with online records and dates and able to maintain accurate data.
• Do not approve documents without verification; follow the provided reminder workflow.
• Training will cover document categories, reminder timing, and referral routes.

Responsibilities

• Check an assigned online tracker for upcoming expiry dates.
• Compare the recorded date with the source document.
• Send an approved renewal reminder at the correct point.
• Attach a received replacement to the right record.
• Note whether a new document is awaiting specialist review.
• Flag a mismatch, unreadable file, or overdue response.
• Keep a traceable history of reminders and receipts.
• Protect sensitive documents using the employer's access rules.

Skills

Customer service

Office administration

Record keeping

Attention to detail

Tools

Online records system

Job description

Hrstalentsolutions is seeking a Document Renewal Reminder Assistant to manage expiry reminders and document tracking in a remote, flexible schedule. The role supports office administration and requires careful handling of records while ensuring reminders are sent accurately.

The position may be remote, with part-time or full-time shifts. Training will cover reminder timing, document categories, and escalation routes to ensure data integrity and compliant processing.