Remote Dispatch Team Lead - Fleet Operations

Cox Enterprises; Minneapolis (MN); Remote; USD 81,000 - 122,000; Full time

Job summary

Cox Fleet, part of Cox Automotive Mobility, is seeking an experienced operations leader to manage a distributed team delivering fleet support services. You will coach staff, monitor dispatch timeliness, improve efficiency, and ensure high performance through data-driven supervision.

The role collaborates with HR on hiring, reviews, and staff development, and includes a US-wide remote/hybrid work arrangement with a competitive base salary and potential incentive opportunities.

Qualifications

• Bachelor's degree required or equivalent with substantial related experience.
• Minimum 1 year in a management/leadership role.
• Experience in automotive or fleet management preferred.

Responsibilities

• Manage all assigned team members and provide coaching for operational excellence.
• Monitor dispatch timeliness, team efficiency, and staff utilization.
• Oversee alerts and event monitoring to maximize system processes.
• Support personal development, motivation, and training; conduct annual reviews.

Skills

Leadership

Team management

Communication

Problem solving

Negotiation

Education

Bachelor's degree in related discipline

Job description

Cox Fleet, part of Cox Automotive Mobility, is seeking an experienced operations leader to manage a distributed team delivering fleet support services. You will coach staff, monitor dispatch timeliness, improve efficiency, and ensure high performance through data-driven supervision.

The role collaborates with HR on hiring, reviews, and staff development, and includes a US-wide remote/hybrid work arrangement with a competitive base salary and potential incentive opportunities.