Remote Dispatch Team Manager – Fleet Operations

Cox Enterprises; New Orleans (LA); Remote; USD 81,000 - 122,000; Full time

Benefits offered by this job

Flexible vacation policy

Seven paid holidays

Wellness program (up to 160 hours)

Job summary

Cox Fleet, a unit of Cox Enterprises, is seeking an experienced manager to lead a team within a remote/hybrid US framework. The role emphasizes operational excellence, proactive coaching, and collaboration with HR for hiring and personnel development.

The ideal candidate brings a Bachelor's degree with 6+ years in related fields, strong communication, and a proven track record in fast-paced environments. The position offers competitive base pay and potential incentive programs.

Qualifications

• Bachelor's degree in a related discipline with 6 years' experience.
• At least 1 year of experience in a management/leadership role.
• Experience in the automotive industry or fleet management preferred.
• Excellent relationship building, networking, communication (written and verbal) and interpersonal skills required.

Responsibilities

• Manage all assigned team members.
• Monitor and coach team members in operational excellence, dispatch timeliness, team efficiency, phone metrics and staff utilization.
• Manage alerts and monitoring software to ensure system processes are maximized.
• Assist team members in personal development, motivation, and training.
• Perform annual reviews and QIP measurements and reviews.
• Collaborate with Human Resources in recruiting and promotions, and address wages and hours requirements.

Skills

Leadership experience

Team management

Operations excellence

Communication skills

Problem solving

Education

Bachelor's degree in related discipline

Job description

Cox Fleet, a unit of Cox Enterprises, is seeking an experienced manager to lead a team within a remote/hybrid US framework. The role emphasizes operational excellence, proactive coaching, and collaboration with HR for hiring and personnel development.

The ideal candidate brings a Bachelor's degree with 6+ years in related fields, strong communication, and a proven track record in fast-paced environments. The position offers competitive base pay and potential incentive programs.