Remote Dispatch Coordinator for Restoration Projects

Servpro Industries, Inc.; Ephraim (UT); Hybrid; USD 36,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

Servpro Industries, Inc. is seeking a Dispatch Coordinator in Ephraim, Utah. In this role, you will assist in scheduling teams to customer locations to assess needed services, showcasing your organizational and customer service skills in a fast-paced office environment.

Qualified candidates should possess at least two years of customer service experience and be detail-oriented. The position offers competitive compensation and benefits, including flexible work-from-home options.

Qualifications

• 2+ years of customer service and/or office-related experience.
• Prior dispatch experience preferred.
• Knowledge of local geographical area preferred.

Responsibilities

• Dispatch and schedule restoration teams to incoming leads.
• Review and maintain scheduling software for team routing.
• Perform detailed and accurate data entry.
• Receive incoming calls for follow-ups and inquiries.
• Collaborate with other departments as needed.

Skills

Customer service skills

Organizational skills

Multitasking

Detail-oriented

Education

High school diploma/GED

Tools

Scheduling software

Relevant computer applications

Job description

Servpro Industries, Inc. is seeking a Dispatch Coordinator in Ephraim, Utah. In this role, you will assist in scheduling teams to customer locations to assess needed services, showcasing your organizational and customer service skills in a fast-paced office environment.

Qualified candidates should possess at least two years of customer service experience and be detail-oriented. The position offers competitive compensation and benefits, including flexible work-from-home options.