Remote Disney Vacation Concierge

Enchanted Horizons Travel; Tulsa (OK); À distance; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

Remote flexibility

Exclusive travel perks and discounts

Professional growth and training

Community of travel lovers

Résumé du poste

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from initial planning through their magical return home, ensuring a seamless, stress-free journey and memory-filled experience.

You will handle inquiries across email and phone, support bookings and changes, provide destination details and travel documentation guidance, and follow up to gather feedback, all while delivering compassionate, professional service from anywhere in the United States.

Qualifications

• Excellent communication skills in written and verbal form.
• Background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.
• Tech-savvy and able to learn new booking systems quickly.

Responsabilités

• Respond to client inquiries across channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information regarding destinations, travel docs, and agency processes.
• Follow up with clients to confirm plans and gather post-trip feedback.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Connaissances

Excellent communication

Customer service

Travel industry knowledge

Detail-oriented

Tech-savvy

Proactive mindset

Outils

Booking tools

CRM systems

Description du poste

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from initial planning through their magical return home, ensuring a seamless, stress-free journey and memory-filled experience.

You will handle inquiries across email and phone, support bookings and changes, provide destination details and travel documentation guidance, and follow up to gather feedback, all while delivering compassionate, professional service from anywhere in the United States.