Remote Disney Vacation Concierge

Enchanted Horizons Travel; Fort Collins (CO); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks and discounts

Professional growth and training

Community of travel enthusiasts

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning through post-trip support, delivering a seamless travel experience with care and expertise.

In this role you will answer inquiries, assist with bookings, and provide destination information while maintaining high service standards. Join a team focused on building dreams and memories through travel.

Qualifications

• Excellent written and verbal communication skills.
• Background in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail and organized approach.
• Proactive mindset and ability to adapt to new systems.

Responsibilities

• Respond to client inquiries across channels in a timely, professional manner.
• Assist clients with booking changes, cancellations, and special requests.
• Provide accurate information on destinations, documents, and agency processes.
• Follow up with clients to confirm plans and gather feedback post-trip.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Skills

Great communication

Customer service

Attention to detail

Tech savvy

Travel enthusiasm

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning through post-trip support, delivering a seamless travel experience with care and expertise.

In this role you will answer inquiries, assist with bookings, and provide destination information while maintaining high service standards. Join a team focused on building dreams and memories through travel.