Remote Disney Vacation Concierge

Enchanted Horizons Travel; Bellevue (WA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks and discounts

Professional growth and training

Community focus and travel memories

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning through return, ensuring a seamless, stress‑free journey. You will answer questions, manage updates, and resolve challenges with professionalism.

Based in the USA, the team supports travelers nationwide with flexible hours, exclusive perks, and ongoing training to build dream vacations. The ideal candidate communicates clearly, collaborates with partners, and quickly adapts to new booking

Qualifications

• Strong written and verbal communication is required.
• Experience in customer service, preferably in travel, tourism, or hospitality.
• High attention to detail and proactive mindset.
• Ability to learn new booking tools quickly.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Excellent communication

Customer service experience

Detail-oriented

Tech-savvy

Tools

Booking systems

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning through return, ensuring a seamless, stress‑free journey. You will answer questions, manage updates, and resolve challenges with professionalism.

Based in the USA, the team supports travelers nationwide with flexible hours, exclusive perks, and ongoing training to build dream vacations. The ideal candidate communicates clearly, collaborates with partners, and quickly adapts to new booking