Remote Disney Vacation Planner & Travel Concierge

Enchanted Horizons Travel; Redmond (WA); Remote; USD 38,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth

Community of travel lovers

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from trip planning to return home, ensuring a seamless, stress-free experience. You will handle travel arrangements, answer questions, and resolve challenges with professionalism and care.

The role emphasizes excellent communication, a background in travel or hospitality, and a proactive, detail-oriented mindset, with opportunities for growth and remote flexibility.

Qualifications

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech‑savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post‑trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Communication

Customer service

Attention to detail

Tech-savvy

Travel enthusiasm

Tools

Booking systems

CRM software

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from trip planning to return home, ensuring a seamless, stress-free experience. You will handle travel arrangements, answer questions, and resolve challenges with professionalism and care.

The role emphasizes excellent communication, a background in travel or hospitality, and a proactive, detail-oriented mindset, with opportunities for growth and remote flexibility.