Remote Disney Vacation Concierge

Enchanted Horizons Travel; Asheville (NC); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks and discounts

Professional growth and training

Community of travel enthusiasts

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through planning to return home, handling bookings, updates, and questions with care.

Based in the USA, the agency emphasizes personalized service and travel perks, offering flexible remote hours and ongoing training to help you deliver magical experiences.

If you enjoy travel and helping others create memories, this role provides growth within a passionate team.

Qualifications

• Excellent communication skills—both written and verbal.
• Background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across various channels in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post‑trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Communication skills

Customer service

Travel/Hospitality background

Detail-oriented

Tech-savvy

Proactive mindset

Enthusiasm for travel

Tools

Booking tools

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through planning to return home, handling bookings, updates, and questions with care.

Based in the USA, the agency emphasizes personalized service and travel perks, offering flexible remote hours and ongoing training to help you deliver magical experiences.

If you enjoy travel and helping others create memories, this role provides growth within a passionate team.