Remote Disney Travel Concierge

Enchanted Horizons Travel; Spokane (WA); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote work

Travel discounts

Training & development

Team support

Job summary

Enchanted Horizons Travel Agency USA seeks a Remote Disney Vacation Specialist to guide clients from planning to return, ensuring a seamless, stress-free journey and accurate handling of bookings and requests.

You will respond to inquiries, provide destination, documentation, and process information, and follow up for feedback, all while delivering empathetic, high-quality service from a remote location.

Qualifications

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across channels in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Excellent communication

Customer service

Travel knowledge

Tech-savvy

Attention to detail

Organizational skills

Booking tools

Tools

Booking systems

Job description

Enchanted Horizons Travel Agency USA seeks a Remote Disney Vacation Specialist to guide clients from planning to return, ensuring a seamless, stress-free journey and accurate handling of bookings and requests.

You will respond to inquiries, provide destination, documentation, and process information, and follow up for feedback, all while delivering empathetic, high-quality service from a remote location.