Remote Disney Vacation Planner & Concierge

Enchanted Horizons Travel; Lincoln (NE); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks

Professional growth

Travel community

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through every stage of their journey, from planning to return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism and care.

Based in the USA, this remote role emphasizes exceptional communication, attention to detail, and a passion for creating memorable Disney vacation experiences.

Qualifications

• Excellent communication skills—both written and verbal.
• Background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech‑savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post‑trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Communication

Travel customer service

Attention to detail

Tech savviness

Travel passion

Tools

Booking tools

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through every stage of their journey, from planning to return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism and care.

Based in the USA, this remote role emphasizes exceptional communication, attention to detail, and a passion for creating memorable Disney vacation experiences.