Remote Disney Vacation Planner & Concierge

Enchanted Horizons Travel; Houston (TX); A distancia; USD 40.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote flexibility

Travel perks and industry discounts

Ongoing training and team support

Supportive travel-community culture

Descripción de la vacante

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through planning and booking their travel, ensuring a seamless, stress-free experience from planning to return home.

You will respond to inquiries, help modify bookings, and provide up-to-date information on destinations and documentation. This role emphasizes empathy, efficiency, and a proactive service mindset to build lasting memories for travelers.

Formación

• Experience in customer service, ideally within travel, tourism, or hospitality.
• Excellent written and verbal communication.
• Strong attention to detail and organizational skills.
• Ability to learn new systems quickly.
• Comfort with remote work and self-management.

Responsabilidades

• Respond to client inquiries across email, phone, and messaging in a timely and professional manner.
• Assist clients with travel bookings, modifications, cancellations, and special requests.
• Provide accurate information on destinations, travel documents, and agency processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Address client concerns with empathy and efficiency to ensure satisfaction.

Conocimientos

Customer service

Communication skills

Tech-savvy

Proactive mindset

Herramientas

Booking tools

Descripción del empleo

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through planning and booking their travel, ensuring a seamless, stress-free experience from planning to return home.

You will respond to inquiries, help modify bookings, and provide up-to-date information on destinations and documentation. This role emphasizes empathy, efficiency, and a proactive service mindset to build lasting memories for travelers.