Remote Disney Vacation Planner & Concierge

Enchanted Horizons Travel; Bel Air (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Community focused on travel

Job summary

Enchanted Horizons Travel, located in the United States, is seeking a Remote Disney Vacation Specialist to guide clients through their travel journey. In this role, you will assist with travel arrangements, respond to client inquiries, and ensure a stress-free experience.

The ideal candidate will have excellent communication skills, a background in customer service, and a passion for travel. The position offers remote flexibility and various travel-related perks.

Qualifications

• Background in customer service, ideally in travel or hospitality.
• Proactive mindset and strong organizational habits.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Support clients with booking modifications and cancellations.
• Provide accurate information regarding destinations and travel documentation.
• Follow up with clients after their trip to gather feedback.
• Address client concerns empathetically and efficiently.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

Enchanted Horizons Travel, located in the United States, is seeking a Remote Disney Vacation Specialist to guide clients through their travel journey. In this role, you will assist with travel arrangements, respond to client inquiries, and ensure a stress-free experience.

The ideal candidate will have excellent communication skills, a background in customer service, and a passion for travel. The position offers remote flexibility and various travel-related perks.