Remote Disney Vacation Planner & Concierge

Enchanted Horizons Travel; San Francisco (CA); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks & discounts

Training & growth

Community of travelers

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through every stage of their journey, from planning to return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism and care.

This remote role offers flexible hours, exclusive travel perks and industry discounts, ongoing training, and a supportive team dedicated to creating memorable dreams and memories through travel.

Qualifications

• Excellent written and verbal communication skills.
• Background in customer service, ideally travel, tourism, or hospitality.
• High attention to detail, organized, proactive.
• Tech-savvy and quick to learn new booking systems.
• Genuine enthusiasm for travel and helping others create memories.

Responsibilities

• Respond to client inquiries across email, phone, and messaging.
• Support clients with booking modifications, cancellations, and special requests.
• Provide accurate, up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback after trips.
• Address concerns with empathy and efficiency to ensure satisfaction.

Skills

Communication skills

Customer service

Travel industry

Attention to detail

Organized

Tech-savvy

Enthusiasm for travel

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through every stage of their journey, from planning to return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism and care.

This remote role offers flexible hours, exclusive travel perks and industry discounts, ongoing training, and a supportive team dedicated to creating memorable dreams and memories through travel.