Remote Disney Vacation Concierge

Enchanted Horizons Travel; Alexandria (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work

Travel discounts

Training & support

Community

Job summary

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning through post-trip support. You will handle inquiries, modify bookings, and provide destination information with care.

This role emphasizes clear communication, attention to detail, and the ability to learn new booking tools. Remote flexibility and industry discounts make it ideal for travel enthusiasts who value teamwork and customer satisfaction.

Qualifications

• Background in customer service, ideally travel, tourism, or hospitality.
• Excellent written and verbal communication skills.
• High attention to detail with proactive mindset.
• Tech-savvy and able to learn new booking tools quickly.

Responsibilities

• Respond to client inquiries across channels in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Skills

Excellent communication

Customer service experience

Attention to detail

Tech savvy

Travel enthusiasm

Tools

Booking systems

CRM software

Job description

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning through post-trip support. You will handle inquiries, modify bookings, and provide destination information with care.

This role emphasizes clear communication, attention to detail, and the ability to learn new booking tools. Remote flexibility and industry discounts make it ideal for travel enthusiasts who value teamwork and customer satisfaction.