Remote Disaster Relief Phone Agent - Entry Level

MCI; Nashville (TN); Remote; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Paid Training

Fun, Engaging Work Environment

Job summary

MCI is looking for Contingent Disaster Relief Phone Agents to provide exceptional customer service in response to disaster relief efforts. This remote, part-time position allows agents to assist customers while using the latest service techniques and systems, contributing positively during difficult times. Ideal candidates are energetic, dedicated, and ready to make a difference in the lives of others.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).

Responsibilities

• Assist customers with service inquiries.
• Improve the customer’s experience.
• Utilize our service techniques and systems.

Skills

Organization

Communication skills

Problem Solving

Customer service orientation

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is looking for Contingent Disaster Relief Phone Agents to provide exceptional customer service in response to disaster relief efforts. This remote, part-time position allows agents to assist customers while using the latest service techniques and systems, contributing positively during difficult times. Ideal candidates are energetic, dedicated, and ready to make a difference in the lives of others.