Remote Disaster Relief Call Center Agent

MCI; Wyoming (OH); Remote; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid Time Off (PTO)

Health benefits: medical, dental, and vision

Cash bonuses and prizes

Career growth opportunities

Job summary

MCI is hiring temporary disaster relief agents to work remotely during hurricane events. This position requires excellent communication and organizational skills, with responsibilities including assisting customers and improving their experience.

Candidates must be 18 years or older, possess a high school diploma, and be reliable. Benefits include paid time off, health insurance, and opportunities for career growth.

Qualifications

• Must be 18 years of age or older.
• Ability to type at least 20 words per minute.
• Highly reliable with regular attendance and punctuality.
• Ability to evaluate, troubleshoot, and follow up on customer issues.
• Ability to thrive in a fast-paced, change-prone environment.

Responsibilities

• Assist customers with service inquiries.
• Improve the customer’s experience.
• Utilize service techniques and systems.

Skills

Organizational skills

Written communication

Oral communication

Conflict resolution

Customer service orientation

Multi-tasking

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating systems

Job description

MCI is hiring temporary disaster relief agents to work remotely during hurricane events. This position requires excellent communication and organizational skills, with responsibilities including assisting customers and improving their experience.

Candidates must be 18 years or older, possess a high school diploma, and be reliable. Benefits include paid time off, health insurance, and opportunities for career growth.