Remote Disaster Relief Call Center Agent

MCI; Nebraska; On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Career Growth

Paid Training

Fun, Engaging Work Environment

Casual Dress Code

Job summary

MCI Careers is hiring a Hurricane Relief Agent to assist in providing customer service during disaster relief efforts. This temporary remote position requires candidates to possess excellent communication and organizational skills as well as the ability to respond swiftly to customer inquiries. Ideal candidates are empathetic, customer service-oriented individuals with a high school diploma or equivalent. Enjoy flexible hours and competitive compensation with various benefits. Apply today to join a supportive company committed to serving customers in challenging times.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable and maintain regular attendance.
• Empathetic, responsive, and customer-oriented.

Responsibilities

• Assist customers with service inquiries.
• Learn common requests and solutions.
• Apply customer service techniques to improve experiences.
• Utilize service techniques and systems.
• Escalate customer dissatisfaction to proper channels.

Skills

Communication skills

Organizational skills

Customer service orientation

Multi-tasking

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating systems

Job description

MCI Careers is hiring a Hurricane Relief Agent to assist in providing customer service during disaster relief efforts. This temporary remote position requires candidates to possess excellent communication and organizational skills as well as the ability to respond swiftly to customer inquiries. Ideal candidates are empathetic, customer service-oriented individuals with a high school diploma or equivalent. Enjoy flexible hours and competitive compensation with various benefits. Apply today to join a supportive company committed to serving customers in challenging times.