Remote Disaster Relief Call Center Agent

MCI; Richmond (VA); Remote; USD 16,531 - 24,796; Part time

Benefits offered by this job

Paid Time Off

Health Benefits

Casual Dress Code

Incentives & Rewards

Career Growth Opportunities

Job summary

A leading company in business process outsourcing, MCI, is seeking a Disaster Relief Call Center Representative for part-time, remote positions. The role focuses on assisting customers during disaster scenarios by utilizing effective communication and customer service skills to enhance their experience. Ideal candidates are energetic, motivated, and ready for training to provide exceptional service during critical times.

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Excellent oral communication skills.

Responsibilities

• Assist customers with service inquiries.
• Utilize service techniques and systems.
• Improve customer experience during disaster relief efforts.

Skills

Customer service orientation

Conflict resolution

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

A leading company in business process outsourcing, MCI, is seeking a Disaster Relief Call Center Representative for part-time, remote positions. The role focuses on assisting customers during disaster scenarios by utilizing effective communication and customer service skills to enhance their experience. Ideal candidates are energetic, motivated, and ready for training to provide exceptional service during critical times.