Remote Director of Commercial Lines Strategy

Insurance Office of America; Wheeling (WV); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and time off

Professional growth opportunities

Respectful culture

Job summary

Insurance Office of America seeks a Director, Commercial Lines to lead national Commercial P&C operations and agency workflows. This role partners with regional leadership to standardize processes, drive efficiency, and support M&A integration initiatives while delivering exceptional client service and shareholder value.

The ideal candidate has a P&C license, CPCU/CIC designation, and 5–7+ years in commercial lines leadership at a large brokerage or agency, with strong change leadership and

Qualifications

• Active Property & Casualty license required.
• CPCU and/or CIC designation preferred.
• 5–7+ years of Commercial Lines operational leadership in a large brokerage/agency.
• Strong expertise in agency operations, workflows, and process optimization.
• Experience with workflow standardization and continuous improvement.

Responsibilities

• Develop and execute Commercial Lines strategy with regional leadership.
• Identify operational challenges and implement scalable improvements.
• Establish standardized Commercial Lines workflows and best practices.
• Lead process optimization to boost productivity and client outcomes.
• Support M&A integration through operational assessment and integration planning.
• Collaborate with producers, operations, and leadership to drive initiatives.
• Promote EPIC usage and optimize technology platforms.

Skills

P&C License

CPCU / CIC designation

Commercial Lines leadership

EPIC experience

Stakeholder management

Change leadership

Analytical thinking

Process optimization

Education

CPCU or CIC designation

Tools

EPIC

Job description

Insurance Office of America seeks a Director, Commercial Lines to lead national Commercial P&C operations and agency workflows. This role partners with regional leadership to standardize processes, drive efficiency, and support M&A integration initiatives while delivering exceptional client service and shareholder value.

The ideal candidate has a P&C license, CPCU/CIC designation, and 5–7+ years in commercial lines leadership at a large brokerage or agency, with strong change leadership and