Remote Director of AI SaaS: Enterprise Account Growth

AlphaSense; New York (NY); Remote; USD 167,000 - 193,000; Full time

Job summary

AlphaSense, the AI platform redefining market intelligence, seeks a Director of Account Management to lead a team of 8–10 Account Managers. The role focuses on renewals, expanding client relationships, and delivering long-term value.

The role offers a transparent base salary and potential bonus/equity, with remote flexibility and Eastern Time focus preferred. The candidate will manage seven-figure enterprise accounts, forecast revenue, and collaborate with Sales, CS, and Product to scale growth.

Qualifications

• 7+ years of experience in sales, account management, or client success, with at least 3 years in people management
• Experience working seven-figure deals, strategic account servicing, and renewal negotiations
• Strong aptitude for learning, particularly in a technical SaaS environment
• Experience operationalizing the customer journey
• Confident, consultative, and client-facing professional with a proactive personality
• Ability to thrive in a dynamic, entrepreneurial environment
• Strong rapport-building skills and a positive, energetic attitude
• Excellent oral, written, and presentation skills
• Willingness to travel as needed

Responsibilities

• Lead a team of Account Managers, helping them achieve and surpass renewal targets and uncover growth opportunities, working closely with Account Executives to close deals
• Drive customer outcomes by improving renewal rates, reducing churn, and expanding revenue through deeper client relationships and product adoption
• Manage revenue growth and forecasting, talent development, and shaping the customer narrative with data
• Coach and mentor your team on call coaching, best practices, and accountability
• Provide visibility into your team's performance to leadership
• Recruit top talent to build your growing team
• Collaborate with sales to drive successful growth outcomes

Skills

Proven Leader

Systems-Oriented

Customer-Centric

Coaching & Feedback Enthusiast

Ambitious & Curious

Experienced Relationship Builder

Servant Leader

Effective Communicator

Job description

AlphaSense, the AI platform redefining market intelligence, seeks a Director of Account Management to lead a team of 8–10 Account Managers. The role focuses on renewals, expanding client relationships, and delivering long-term value.

The role offers a transparent base salary and potential bonus/equity, with remote flexibility and Eastern Time focus preferred. The candidate will manage seven-figure enterprise accounts, forecast revenue, and collaborate with Sales, CS, and Product to scale growth.