Remote Director, Global Accounts & Strategic Growth

Lancer Hospitality; New York (NY); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical (FT Employees)

Vision

Voluntary UNUM offering for Accident,

Discount Program

Commuter Benefits (Parking and Transit

EAP

401k

Sick Time

Holiday Pay (9 paid holidays)

Tuition Reimbursement (FT Employees)

Paid Time Off

Job summary

Elior North America, Dining and Events Division, seeks a Director of Strategic and Global Accounts to lead and expand relationships with multinational clients.

As a trusted advisor to C-suite executives, you will drive long-term client satisfaction and oversee cross-regional strategy to accelerate global revenue growth through coordinated solutions.

Lead cross-functional teams across sales, product, R&D, supply chain and finance to deliver tailored, seamless solutions for global customers.

Qualifications

• 7–10+ years of experience in senior account management, global sales strategy, or business development within Hospitality / Food Service.
• Expertise in complex negotiation and value-based selling.
• Ability to manage multi-regional teams and navigate diverse cultural market nuances.
• Proficiency in CRM systems.
• Strong analytical skills to translate data into actionable commercial strategies.

Responsibilities

• Strategic Account Planning: Develop and execute multi-year global account strategies aligned with company growth objectives and client goals.
• Relationship Management: Build and maintain executive-level relationships (CEO, CFO, CPO) across global regions.
• Revenue Growth: Identify upsell/cross-sell opportunities, manage large renewals, and lead complex negotiations.
• Cross-Functional Leadership: Coordinate sales, product, R&D, supply chain, and finance to deliver tailored solutions.
• Market Insight: Monitor industry trends and market dynamics to anticipate client needs.
• Performance Tracking: Oversee KPIs, forecast revenue, and report progress to senior leadership.

Skills

Negotiation

Global sales strategy

CRM systems

Analytical skills

Multi-regional leadership

Job description

Elior North America, Dining and Events Division, seeks a Director of Strategic and Global Accounts to lead and expand relationships with multinational clients.

As a trusted advisor to C-suite executives, you will drive long-term client satisfaction and oversee cross-regional strategy to accelerate global revenue growth through coordinated solutions.

Lead cross-functional teams across sales, product, R&D, supply chain and finance to deliver tailored, seamless solutions for global customers.