Remote Director, Consumer Digital Product Operations

Humana Inc; Honolulu (HI); Remote; USD 168.000 - 231.000; Vollzeit

Zusammenfassung

Humana Inc. seeks a Director of Consumer Digital Product Operations to lead transformation programs and shape an operating model that accelerates product delivery and customer outcomes.

You will partner with senior leaders to align initiatives with enterprise strategy, develop governance, and drive performance metrics across the organization. The role oversees budgets, workforce planning, and onboarding while advancing collaboration, transparency, and accountability.

Qualifikationen

• Demonstrated ability to translate enterprise strategy into scalable governance, planning and prioritization processes.
• Experience leading executive discussions and cross-functional decisions across product, technology, design, analytics, and business teams.
• Ability to drive organizational change and deliver results at scale.

Aufgaben

• Design and implement operating model for Consumer Digital product operations.
• Define and maintain tools, templates, playbooks, and standards for planning, delivery, and measurement.
• Establish governance forums to accelerate decisions and clarify ownership.
• Lead the program management team and drive disciplined execution of initiatives.
• Create performance measures and feedback loops to assess adoption and impact of the operating model.

Kenntnisse

Leadership

Change management

Strategic thinking

Cross-functional collaboration

Executive communication

Ausbildung

Bachelor’s degree

Jobbeschreibung

Humana Inc. seeks a Director of Consumer Digital Product Operations to lead transformation programs and shape an operating model that accelerates product delivery and customer outcomes.

You will partner with senior leaders to align initiatives with enterprise strategy, develop governance, and drive performance metrics across the organization. The role oversees budgets, workforce planning, and onboarding while advancing collaboration, transparency, and accountability.