Remote Director, Commercial Lines Operations

Insurance Office of America; Broken Arrow (OK); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Health insurance provided

401K with company match

Paid holidays & time off

Career growth opportunities

Job summary

Insurance Office of America invites a Director, Commercial Lines to shape national strategy and operations for commercial property and casualty services. The role partners with executive leadership to standardize workflows, optimize processes, and drive performance while supporting growth and integration initiatives.

The ideal candidate holds an active P&C license with CPCU/CIC and 5–7+ years in a large broker/agency, delivering value through governance, analytics, and cross-functional

Qualifications

• Active Property & Casualty license required.
• CPCU and/or CIC designation (or equivalent).
• 5–7+ years of Commercial Lines operational leadership experience in a large broker/agency.

Responsibilities

• Develop and execute Commercial Lines strategic initiatives with leadership.
• Identify operational challenges and implement scalable solutions.
• Standardize workflows, procedures, and best practices across the organization.
• Lead process improvement to boost productivity and client outcomes.
• Analyze staffing and capacity to support growth and excellence.
• Support M&A integration and operational transformation efforts.

Skills

P&C license

CPCU/CIC designation

Commercial Lines leadership

workflow optimization

EPIC experience

stakeholder management

strong communication

Tools

EPIC

Job description

Insurance Office of America invites a Director, Commercial Lines to shape national strategy and operations for commercial property and casualty services. The role partners with executive leadership to standardize workflows, optimize processes, and drive performance while supporting growth and integration initiatives.

The ideal candidate holds an active P&C license with CPCU/CIC and 5–7+ years in a large broker/agency, delivering value through governance, analytics, and cross-functional