Remote Director, Campaign Operations & Growth

Cengage; Cincinnati (OH); Remote; USD 138,000 - 221,000; Full time

Job summary

Cengage is seeking a Director of Campaign Operations to lead the vision, strategy, and execution of marketing programs globally. You will build a modern production model balancing rigor and flexibility, enabling personalized experiences at scale.

The role reports to the VP of Marketing Operations and manages a team responsible for efficient, high-quality campaign execution and growth across the enterprise.

Qualifications

• 10+ years of experience in marketing operations, campaign operations, or related marketing tech and production functions.
• Experience leading teams in complex enterprise environments.
• Hands-on experience building scalable campaign production or marketing automation models.

Responsibilities

• Define and evolve the enterprise campaign operations strategy, operating model, production processes, governance, and service model.
• Build and optimize a production model using internal teams, self-service, and external resources.
• Establish planning standards, workflows, and reusable components for faster marketing with quality.

Skills

Marketing operations leadership

Campaign operations

Marketing automation

Workflow management

Data-driven optimization

Executive communication

Cross-functional leadership

Tools

Salesforce Marketing Cloud

Workfront

Data 360

Job description

Cengage is seeking a Director of Campaign Operations to lead the vision, strategy, and execution of marketing programs globally. You will build a modern production model balancing rigor and flexibility, enabling personalized experiences at scale.

The role reports to the VP of Marketing Operations and manages a team responsible for efficient, high-quality campaign execution and growth across the enterprise.