Remote Digital Services Operations Lead

Hitachi Automotive Systems Americas, Inc.; Earth City (MO); Híbrido; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Hitachi Energy USA Inc. in Earth City, Missouri, is seeking an Operations Manager for Digital Services to lead front-end technical sales support, order acceptance, and project execution across the United States.

You will oversee digital field substation monitoring projects, manage budgets and schedules, coordinate cross-functional teams, and ensure quality and compliance while developing service technician teams. Remote-friendly role with travel up to 30% is expected.

Formación

• Bachelor’s degree in a technical or business-related field.
• 5–10 years of experience in operations, project management, digital services, field service or related technical environments.
• Ability to travel domestically up to 30%.

Responsabilidades

• Manage front-end technical sales support, order acceptance and project execution for digital projects and services.
• Oversee digital field substation equipment monitoring projects, including schedules, inventory and field service activities.
• Directly manage service technicians and support personnel development.
• Prepare budgets and forecasts for direct and indirect project costs.
• Coordinate warranty and support activities with the Global Call Center to resolve issues promptly.

Conocimientos

Leadership

Communication

Team management

Educación

Bachelor's degree

Herramientas

SAP

Salesforce

Descripción del empleo

Hitachi Energy USA Inc. in Earth City, Missouri, is seeking an Operations Manager for Digital Services to lead front-end technical sales support, order acceptance, and project execution across the United States.

You will oversee digital field substation monitoring projects, manage budgets and schedules, coordinate cross-functional teams, and ensure quality and compliance while developing service technician teams. Remote-friendly role with travel up to 30% is expected.