Digital Services Operations Lead - Field Tech & Projects

Hitachi Energy Ltd.; Houston (TX); Presencial; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Retirement benefits

Paid leave

Flexible work

Descripción de la vacante

Hitachi Energy Ltd. in the United States seeks an Operations Manager for Digital Services to oversee front-end technical sales support, order acceptance, and project execution for digital projects nationwide.

You will manage digital field substation monitoring projects, including scheduling, inventory, lead times, and field service, while guiding a team of service technicians and coordinating with Sales, Engineering, Quality, Purchasing and production to meet schedule, cost, and quality goals.

Formación

• Bachelor's degree in a technical or business-related field.
• 5–10 years of experience in operations, project management, digital services, or related technical environments.
• Ability to manage multiple deadlines with attention to detail.
• Strong communication and cross-functional collaboration skills.
• Willingness to travel domestically up to 30%.

Responsabilidades

• Oversee front-end technical sales support, order acceptance, and project execution for digital projects nationwide.
• Manage digital field substation equipment monitoring projects including schedules, inventory, lead times, and field service activities.
• Directly manage a team of service technicians and support personnel development.
• Prepare operations budgets and forecast direct and indirect project costs.
• Coordinate warranty and support activities with the Global Call Center to resolve issues promptly.

Conocimientos

Operations management

Project management

Team leadership

Communication

Travel up to 30%

Educación

Bachelor's degree in a technical or business-related field

Herramientas

SAP

Salesforce

Descripción del empleo

Hitachi Energy Ltd. in the United States seeks an Operations Manager for Digital Services to oversee front-end technical sales support, order acceptance, and project execution for digital projects nationwide.

You will manage digital field substation monitoring projects, including scheduling, inventory, lead times, and field service, while guiding a team of service technicians and coordinating with Sales, Engineering, Quality, Purchasing and production to meet schedule, cost, and quality goals.