Digital Services Ops Lead - Substation Projects (Flexible)

Hitachi Energy Ltd.; Greensburg (Westmoreland County); On-site; USD 120,000 - 160,000; Full time

Job summary

Hitachi Energy Ltd. is seeking an Operations Manager for Digital Services in the United States to manage front-end technical sales support, order acceptance, and project execution for digital projects and services.

You will oversee digital field substation equipment monitoring projects, including budgeting, scheduling, inventory, and field service activities, while coordinating across multiple teams to deliver on time and within cost targets.

Qualifications

• Must have U.S. work authorization for Hitachi Energy.
• Bachelor’s degree in a technical or business field.
• 5–10 years in operations, PM, or digital services.
• Strong organizational and deadline-management skills.
• Excellent cross-team communication.
• Experience programming IIoT devices; SAP preferred.
• Willing to travel up to 30% domestically.
• Commitment to safety and integrity.

Responsibilities

• Process and acknowledge orders using Salesforce and SAP.
• Manage digital field substation projects’ schedules, inventory, and field service.
• Directly manage a team of service technicians.
• Prepare operations budgets and forecast costs.
• Coordinate warranty and support activities with the Global Call Center.
• Serve as subject matter expert for substation equipment monitoring.
• Coordinate across Sales, Engineering, Quality, Purchasing, and Production.
• Prepare technical specs and investigate problems for reports.
• Ensure compliance with external and internal regulations.

Skills

Communication

Organization

Attention to detail

IIoT programming

Cross-functional collaboration

Travel willingness

Education

Bachelor’s degree

Tools

Salesforce

SAP

Job description

Hitachi Energy Ltd. is seeking an Operations Manager for Digital Services in the United States to manage front-end technical sales support, order acceptance, and project execution for digital projects and services.

You will oversee digital field substation equipment monitoring projects, including budgeting, scheduling, inventory, and field service activities, while coordinating across multiple teams to deliver on time and within cost targets.